Shipping policy

Shipping Policy – Be Sanctus

At Be Sanctus, every order is made on demand through our production partner (Printful). This means your items are printed and fulfilled after you place an order, ensuring quality and care in every piece.

1. Processing Times

  • Orders are usually processed and fulfilled within 2–5 business days.

  • Once fulfilled, you will receive a tracking number via email.

2. Estimated Shipping Times

  • United States: 3–7 business days

  • Canada: 6–12 business days

  • Europe: 5–10 business days

  • Rest of the world: 10–20 business days

Please note: these are estimates provided by our shipping partners. Delays may occur due to customs, carrier issues, or holidays.

3. Shipping Costs

  • Shipping costs are calculated at checkout and vary depending on destination and product type.

  • Occasionally, we may offer free shipping promotions.

4. Order Tracking

  • Once your order has shipped, you will receive an email with tracking details.

  • Tracking may take up to 48 hours to update after shipment.

5. Wrong Address / Undeliverable Packages

  • Customers are responsible for providing the correct shipping address at checkout.

  • If an incorrect address is provided, or if the package is returned as undeliverable, reshipping costs will be the customer’s responsibility.

6. Lost or Damaged Packages

  • If your package is lost in transit, please contact us at besanctus@contact.com We will work with Printful and shipping carriers to resolve the issue.

  • If your item arrives damaged, please notify us within 7 days of delivery with photos, and we’ll arrange a replacement at no cost.

7. Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes imposed by your country.

  • These charges are the responsibility of the customer.

8. Contact

For any questions about your order or shipping, please contact:
📧 besanctus@contact.com